Retail Sales Manager

Location: Tauranga, New Zealand

Report to: Retail Sales Manager

Duties & Responsibilities:

Omni Tech Limited requires the services of Retail Sales. The job position includes the following duties and responsibilities reasonably incidental to these:

  • Greeting and serving customers.
  • Acquiring and updating knowledge of employer’s and competitors’ goods and services, and market conditions
  • Assessing customers’ needs and explaining the goods and services which meet their needs
  • Promoting Omni Tech’s ICT goods and services to existing and prospective clients
  • Quoting and negotiating prices, and completing sales and recording orders using our system.
  • Being responsible for processing cash and card payments. Balancing cash registers with receipts.
  • Dealing with customer refunds and customer complaints.
  • Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
  • Ensure all equipment and shop environments are operational and maintained in good order. General housekeeping and cleaning duties, keep shop tidy and organized at all times
  • Arranging delivery of goods, installation of equipment and the provision of ICT related software and service
  • Reporting to sales management on sales made and the marketability of ICT goods and services
  • Following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving and problems arising
  • Preparing sales reports and maintaining and submitting records of business expenses incurred
  • Ensuring efficient use of applications and equipment
  • Any other duties as reasonably required by the business
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