Location: Tauranga, New Zealand
Report to: Retail Sales Manager
Duties & Responsibilities:
Omni Tech Limited requires the services of Retail Sales. The job position includes the following duties and responsibilities reasonably incidental to these:
- Greeting and serving customers.
- Acquiring and updating knowledge of employer’s and competitors’ goods and services, and market conditions
- Assessing customers’ needs and explaining the goods and services which meet their needs
- Promoting Omni Tech’s ICT goods and services to existing and prospective clients
- Quoting and negotiating prices, and completing sales and recording orders using our system.
- Being responsible for processing cash and card payments. Balancing cash registers with receipts.
- Dealing with customer refunds and customer complaints.
- Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
- Ensure all equipment and shop environments are operational and maintained in good order. General housekeeping and cleaning duties, keep shop tidy and organized at all times
- Arranging delivery of goods, installation of equipment and the provision of ICT related software and service
- Reporting to sales management on sales made and the marketability of ICT goods and services
- Following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving and problems arising
- Preparing sales reports and maintaining and submitting records of business expenses incurred
- Ensuring efficient use of applications and equipment
- Any other duties as reasonably required by the business