Omni Tech NZ Repair Terms and Conditions

1. Please be aware that your device's data, applications and other personal information may be irretrievably lost during the service repair process, a backup is recommended before repair. None of the parties associated with the repair process, including Omni Tech NZ, the service repair agent or the store shall be responsible for the loss of any data or personal information you may experience

Service Warranty

1. Our service warranty only applies when the manufacturer's replacement part fails, within 90 days from the date of repair
2. Equipment found to be liquid or physically damaged, at discretion of the repairer,may be excluded from warranty
3. The warranty does not cover failure or defects caused by misuse, accidents, physical damage, improper handling or storage, modification, neglect, alternation, removal/repair of parts, exposure of fire, water, food, liquid and failure to follow instructions of proper device usage
4. We do not have to provide refund for repaired jobs done unless three attempts have been carried out to repair the specific fault; we will meet our obligation under the Fair Trading Act and Consumer Guarantees Act to provide a remedy or provide refund for the cost of repair. Please note that the inspection fee is not refundable under any circumstances once it has been conducted

Inspection Fee

1. The inspection fee prices are as follows: Mobile Phone: $25.00 - Standard Phones, $45.00 - Touch Screen/Smart Phones, inspection fee waivered if device is not fixable. Computer/Gaming Console/Laptop: $45.00 is payable under any circumstances.